EZEGO Commute EX Gents 2020 Electric Bike

by e-Ryde
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Same great looks, more refined design.

Following the great success of 2019, with unimaginable demand, this year’s Commute EX bikes have been tweaked back at EZEGO HQ to meet the growing needs of the modern-day commuter. But, don’t be fooled by this bike’s name, the Commute EX is just at home on those picturesque country trails as it is on the streets!

Bigger tyres ensure a comfier ride, and slightly longer head tubes make for a more upright position to ease stress points on those long weekend jaunts, made so much easier by the large 400Wh Samsung powered battery.

Velo saddle and palming grips, for added comfort to the palms, take care of the main weight-bearing contact points and will keep you in tip-top condition throughout your ride.

Our Kenda Kwest e-bike specific tires will give you the grip you need to stay in control in all conditions.

As if this wasn’t enough, the rust-buster chain and stainless fittings avoid corrosion. Disc brakes are included as standard, equipped with a safety cut-off switch (which means the power to the motor will automatically cut off when the brake is applied). for confident all-weather stopping.

A lightweight alloy pannier-ready rear carrier and lightweight alloy mudguards confirm this bike as one of the lightest, best-looking e-bikes you will find anywhere in the world for the price.

The walk assist feature will help you by propelling the bike up to 6km/h at the push of a button without pedaling, so you can set off up a hill, from traffic lights, or push the bike along with ease.

  • Weight (kg): 19
  • Colour: Matt Metallic Red
  • Frame Composition: 6061 lightweight alloy with internal cables
  • Fork: 6061 lightweight
  • Motor: 250W 36V rear hub brushless gear drive
  • Motor Torque: 45Nm regulated to 15.5mph
  • Battery: Powerful 36v 400Wh with Samsung cells
  • Battery Management: Smart BMS with sleep mode function
  • Charger: 2Ah smart charger, 4 hours charging
  • Battery Capacity: 75% after 500 cycles / 70% after 1000 cycles
  • Display: EZEGO 5 mode LED with quick connect cables
  • Walk Assist: 6km/h
  • Range: 60km based on average conditions
  • Shifters: Shimano Altus 8 Speed Rapid Fire Plus
  • Rear Mechanism: Shimano Acera 8 Speed
  • Chainset: Prowheel Solid 44T with alloy cranks
  • BB: Neco sealed cartridge
  • Cassette: Shimano HG31 11-30T
  • Chain: KMC X8 Rust Buster
  • Rims: Alloy double wall 36H
  • Front Hub: Front alloy quick release with sealed bearings
  • Spokes: Stainless & brass nipples (14G Front/13G Rear)
  • Tyres: 60TPI Kenda Kourier with reflective line
  • Inner Tubes: Kenda 700 x 45c Presta high pressure
  • Seat Post: Alloy dual adjust
  • Saddle: Velo sports urban
  • Handlebar: 600mm alloy 31.8 bar bore
  • Grips: Velo locking palmwing double density
  • Stem: Alloy 100mm
  • Headset: Neco semi-integrated with 2 spacers
  • Brakeset: Promax mechanical disc brakes
  • Brake Rotors: 160mm front & rear
  • Mudguards: Alloy
  • Kickstand: Alloy center mount
  • Rear Carrier: Alloy pannier ready with bungee straps

What the Warranty Covers, and for how long?

Pennine Sports Limited offers a 10 year warranty on steel frames, and 1 year on aluminium frames, for any problems relating to manufacturer workmanship, or arising from the material defects, including breakages, or cracking caused while riding (other than rider misuse).

All other components are guaranteed for 12 months, for problems related to manufacturer workmanship, or arising from material defects, with the exception of consumable components, for example: brake blocks, brake pads, tyres and inner tubes.

The original bill of sale, or proof of purchase, must be presented to the approved dealer, prior to obtaining warranty services.

Please Note: This guarantee does not cover failure experienced during activities such as any form of jump, stunt, wheelies, race/competition or other extreme riding of any kind, and will invalidate your warranty. If the bike has been used for rental use this will result in invalidating the warranty. Poor maintenance, or modifications that no longer comply with regulations or original specifications, will also invalidate the warranty.

Who Is the Warranty Provider?

The warranty is backed by the manufacturer, Pennie Sports Limited.


Bike must be registered with Pennie Sports Limite

How Can You Claim On Your Warranty?

Customer contacts e-Ryde by emailing support@e-ryde.co.uk

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier/manufacture to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery:

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you a shipping confirmation with tracking details by email within 24 hours of your order being dispatched and you will receive your order within 48 hours of it being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at support@e-ryde.co.uk and we will assist.

Cancellations & Refunds:

If you would like to cancel your order, please contact us immediately via email support@e-ryde.co.uk. Please include your order number when contacting us. When returning a product it must be returned in ‘new’ condition, with all components included, in their original packaging. There will be a charge for the return. 

If your order has not yet left our warehouse, we should be able to stop it shipping and issue you a refund immediately. 

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.

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