Price Match Guarantee

To make sure we never let our customers down we have created the ‘e-Ryde Price Match Guarantee’. This means you/ll never have to pay more when shopping with us as we price match wherever possible.

To provide this guarantee we constantly review and update our pricing based on a number of competitors. We are aware however, that there will be times where we have missed something.

If you find one of our brand products online for less than the price offered on e-Ryde, please get in touch and we may be able to match it. Contact us here:

Terms & Conditions

  • We can price match any online retailer offering genuine, official UK stock (excludes EU stock). 
  • The product has to be brand new and in stock on the retailers website and must not be part of a clearance sale, auction or bulk buy discount.
  • No promotional offers or vouchers can be used in conjunction with the price match. 
  • We are only able to price match one product per customer. 
  • We aim to have the lowest prices on UK stock across Xiaomi M365, Inokim and Ninebot Segway ES1, ES2 & ES4 models and, as part of our lowest price guarantee, check the market on a daily basis to uphold this.
  • e-Ryde reserves the right to make the final decision on any price match requests and may choose to cancel the price match at any time.
  • The price guarantee is only applicable for products on Accessories are not included
  • The competitor must be based in the UK and sell directly to customers
  • The item must be the same including the colour, size, plug type and warranty
  • The competitor's item must be in stock and available to buy
  • The competitor's price must include delivery and be expected to arrive within the next 7 days
  • The price must not include any membership, bulk buy discount, personal discounts or auction prices
  • No other promotional offers or vouchers can be used on top of a price match
  • We will not match against clearance, closing down sales, pre-sales or specialist retailers such as market stalls
  • We will not match against auction or marketplace sites