WESTHILL Phantom Electric Mountain Bike

by e-Ryde
Sold out
£1,849.99

A top specification mountain e-bike. Utilising high-quality components, the Westhill Phantom features Shimano Deore Gears, Selle Royal Saddle, Tektro Hydraulic Disc Brakes, and Hutchinson Taipan Puncture Resistant Tyres.

The integrated battery is concealed within the frame of the bike for your security and convenience. The advanced waterproof LED display screen gives trip and total distance covered speed assistance, and lights control.

  • High spec mountain bike
  • Shimano Deore 30 speed gears (3x10)
  • Hydraulic disc brakes
  • Advanced waterproof LED display screen
  • Removable integrated LG battery 10.4Ah (14Ah LG battery available)
  • Customizable user settings
  • Lightweight E-bike less than 20KG’s
  • Selle Royal gel saddle
  • Hutchinson Taipan 27.5" x 2.25" puncture-proof tyres
  • Internal cable routing
  • Lightweight e-bike

In-frame Battery Pack

No large, bulky battery packs stuck on the bike frame. The Phantom has a sleek frame design with an in-frame battery pack which allows for quick release & a stylish look.  

Up to 100 miles range*

Huge range of up to 100 miles meaning you never have to worry about your battery running out when out on a ride.

* Depends on terrain, weight of cyclists, frequent use of PAS, frequency of stops/starts, air pressure in tyres etc.

3 Year Manufacturer Warranty

All Westhill Bikes are covered by a 3 year warranty. The statutory warranty valid at the time of delivery applies to the frame (3 years), motor (2 years), battery (2 years), controller & charger (2 years). 

Model PHANTOM
Wheel Diameter 27.5"
Wheelbase 1156mm
Brakes Tektro Hydraulic Disc Brakes HD-E350
Max Rider Weight 120kg
Max Speed 25 kph / 15.5 mph
Range Per Charge 20-100 miles (vary depending on conditions)
Weight 20kg
Display LED Display KD58C
Gears Shimano Deore 30 speed gears (3x10)
Tyres Hutchinson Taipan (54-584) 27.5" x 2.25"


BATTERY SPECIFICATION

Type LG Lithium-ion
Capacity LG 10.4Ah (14Ah Available)
Rated Voltage 36 V
Saddle Selle Royal Gel Seat


MOTOR SPECIFICATION

Type Bafang | Brushless
Rated Power 250 W
Rated RPM 205 RPM
Rated Voltage 36 V
Rated Output Torque 45 nm


CONTROLLER

Under Voltage Value 31.5 V
Over Current Value 15 A


CHARGE SPECIFICATION

Current 2 Amps
Input 41.9 V
Type Smart Charger
Charging Time 4-6 h

Westhill bikes are covered by a limited 3-year warranty. Aside from general cycle maintenance, any work to the motor should be carried out by a Westhill technician or authorised dealer.


1. Warranty periods

The statutory warranty valid at the time of delivery applies to:
Frame : 3 years
Motor: 2 years
Battery, Charger & Controller: 2 years


2. Warranty conditions

2.1 Requirements:

There is a defect in materials or workmanship or an error of information. The cause of the change in the product is neither natural nor related to its functions, wear and tear or ageing. The damage was not caused by use of the bikefor other than the intended purpose.

To make a claim contac us at support@e-ryde.co.uk

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier/manufacture to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery:

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched within 5 working days. We’ll send you a shipping confirmation with tracking details by email within 24 hours of your order being dispatched and you will receive your order within 48 hours of it being dispatched. If you have not received tracking details within 6 working days, please reach out to us via email at support@e-ryde.co.uk and we will assist.

Cancellations & Refunds:

If you would like to cancel your order, please contact us immediately via email support@e-ryde.co.uk. Please include your order number when contacting us. When returning a product it must be returned in ‘new’ condition, with all components included, in their original packaging. There will be a charge for the return. 

If your order has not yet left our warehouse, we should be able to stop it shipping and issue you a refund immediately. 

Any orders cancelled after 48 hours of placing the order may be subject to additional fees. If your order has been dispatched, you (the buyer) will be responsible for any costs associated with returning the item. Any refunds can only be issued to the same payment method which was used to place the order.

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